I still don't know how you did this, it's like the most bizarre thing I've ever seen. It's like you took our brains of what we do day after day after day and you literally put it on paper.
Lauren Ferry, Co-Founder
I feel like there's so much that you covered that we didn't even tell you. I'm just like, how do you think like this? I would go cross-eyed.
Lauren Mabra, Co-Founder
Context
Lauren Labeled is a TikTok UGC (user-generated content) agency that creates high-performing video ads for consumer brands.
Founders Lauren Mabra and Lauren Ferry collaborate with talented script writers, video editors, and dozens of content creators to deliver a white-glove, premium service to their clients.
Challenge
With their previous processes, the agency’s capacity shrank as they onboarded new clients.
Bottlenecks included:
- Low visibility into statuses of projects across clients
- Over-communication with stakeholders
- Unclear project fulfillment process
Approach
We added a 3rd dimension to their current system, centralizing their data & allowing project stakeholders to visualize their work across all clients.
From here, we built out user interfaces & automations that cut critical operating inefficiencies.
Hiring Joe has really taken our company’s growth and client capacity to the next level. We went from having to handle every part of our process manually to being able to scale our business through the automation Joe built out.
Lauren Mabra
*Contact me here for an in-depth view of how this was brought to life.